What you are wondering...
The Frequently Asked Questions (FAQ)
This section provides clear and helpful answers to common questions about our statue products and services. You'll find information on materials and craftsmanship, available statue themes (family, pets, graduation, professions, etc.), customization options, how to place an order, shipping details, return policies, and how to get in touch with our customer support team.
PAYMENT INFORMATION
We offer secure and convenient payment options for your jewelry purchases. You can pay using PayPal. All transactions are encrypted to ensure your safety and privacy. Simply select your preferred payment method at checkout, and enjoy a seamless shopping experience with us!
Packaging Process
The safety of the statue during transportation is a top priority, so we apply a professional packaging process:
The statue is carefully wrapped with 02 shockproof layers of bubble wrap and soft foam to protect against impact.
The statue is placed firmly in a hard carton box or optional gift box. The gaps in the box are filled to prevent the statue from shifting during transportation.
The box is securely sealed, with additional “Fragile” warning labels to ensure careful transportation.
Delivery
Delivery typically takes 10-15 business days, depending on your location and selected shipping method. All products are custom made, drawing, printing and coloring takes a lot of time to complete the perfect product to send to you.
Yes, a tracking number will be provided via email once your order ships, allowing you to monitor its progress.
Contact our customer support team, and we’ll investigate and resolve any delivery delays promptly.
Shipping Process
Shipping costs vary by location and method, but orders over $150 qualify for free shipping.
After the product is completed, we will confirm the delivery address and delivery time with the customer.
This is the shipping time you should take into consideration, excluding order processing and handling:
US mainland:
+ 2-5 business days by USPS parcel post with tracking number and warranty.
+ USPS priority: 2-3 business days, adding $10
Canada:
Parcel Post: 2-5 business days
EU: 2-7 business days.
Germany: 2-4 business days
UK: 3-7 business days
Other EU countries 3-7 business days.
Customers will receive an order tracking number to easily check the shipping status at any time.
We are committed to on-time delivery and ensure that the product reaches the customer in perfect condition. If any problems occur, we will support to resolve them quickly.
Groom Bride With Flowers, Full Body 3D Figurine, Personalized Gift For Wedding
$200.00 – $300.00
Timeless Beauty 3D Mom Statue, Full Body 3D Figurine, Personalized Gift For Mom, Mother's Day Gifts
$100.00 – $150.00
Pretty Girl 3D Statues, Full Body 3D Figurine, Personalized Gift For Her, Valentine's Day Gifts
$100.00 – $150.00
Pretty Girl 3D Statues, Full Body 3D Figurine, Personalized Gift For Her, Birthday Gifts
$100.00 – $150.00
Funny Personality 3D Statue, Full Body 3D Figurine, Personalized Gift For Him, Valentine's Day Gifts
$100.00 – $150.00
Joyful 2 Little Gentleman, Full Body 3D Figurine, Personalized Gift For Boy, Birthday Gifts
$100.00 – $150.00
